Despite our best efforts while testing the product, due to the complexity of environments it can work in, there may be some problems that simply cannot be detected in advance. If you have any problem with our product, please refer to our Knowledge Base were you can find the answers to questions frequently asked by other users.

If you do not find satisfying information or it is only partially please fill in an appropriate Problem Report (select one from list below) and send it to us. The more information you provide about the problem that you may encounter, the better our chances to repeat it and to provide you with some help. Please enclose the full description of all the actions that you performed prior to the occurrence of the problem. Try to find the simplest way to repeat it by omitting those actions that are irrelevant.